I am an X-airline employee and have traveled extensively utilizing numerous brands of bags. Travelpro by far is the worst I have ever used and will never buy another one. After 3 trips the wheels in the back of the spinner quite working and they want almost $40 to send replacements. Sucks-go to Costco and get something where the seller stands behind their products.
I consider ALL Travelpro products very poor quality.
This is a rear wheel and the other rear wheel is also starting to do the same thing. About broke our backs!
This person wrote the review because of warranty issue of bag from TravelPro and attached a photo. Reviewer claimed that he or she lost $99 and wants TravelPro to have the product delivered.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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